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thryvolanari
Financial Progress Analytics

Privacy Policy

Your privacy matters to us. This policy explains how thryvolanari collects, uses, and protects your personal information when you use our finance progress measurement platform.

1. Information We Collect

When you interact with thryvolanari's platform, we collect various types of information to provide you with personalized financial progress tracking and educational content.

Personal Information

Name, email address, phone number, and demographic information you provide during registration or profile setup.

Financial Data

Budget information, spending categories, financial goals, and progress metrics you input into our tracking tools.

Usage Information

How you navigate our platform, features used, time spent on different sections, and interaction patterns.

Technical Data

IP address, browser type, device information, operating system, and cookie identifiers.

2. How We Use Your Information

Your information helps us deliver effective financial education and progress tracking services tailored to the Malaysian market. We process your data for several specific purposes.

  • Providing personalized financial progress measurement and tracking tools
  • Delivering relevant educational content about financial management
  • Sending important updates about your account and our services
  • Improving our platform based on user behavior and feedback
  • Complying with Malaysian financial regulations and legal requirements
  • Preventing fraud and ensuring platform security
  • Conducting research to enhance our educational offerings

3. Data Sharing and Disclosure

We maintain strict controls over who can access your information. thryvolanari does not sell your personal data to third parties. However, we may share information in specific circumstances outlined below.

Sharing Scenario Information Shared Purpose
Service Providers Limited personal and usage data Platform hosting, email delivery, analytics
Legal Compliance Any relevant information Responding to legal requests, court orders
Business Transfer All user data Merger, acquisition, or asset sale
Safety Protection Necessary information Preventing fraud, protecting user safety

4. Your Privacy Rights

Under Malaysian personal data protection laws and our commitment to transparency, you have several important rights regarding your personal information.

Your Rights Include

  • Access Right: Request copies of your personal data we hold
  • Correction Right: Update or correct inaccurate information
  • Deletion Right: Request removal of your personal data
  • Portability Right: Receive your data in a structured format
  • Objection Right: Object to certain types of data processing
  • Withdrawal Right: Withdraw consent for data processing

To exercise these rights, contact our privacy team using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

5. Data Security and Protection

Protecting your financial and personal information is our top priority. We've implemented multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

  • SSL encryption for all data transmission between your device and our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to necessary data only
  • Secure backup systems with encrypted storage
  • Multi-factor authentication for administrative access
  • Regular staff training on data protection best practices

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords and keep your login credentials confidential.

6. Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have varying retention periods.

Data Type Retention Period Reason
Account Information Duration of active account + 2 years Service provision, legal compliance
Financial Progress Data Duration of active account + 1 year Historical tracking, user experience
Usage Analytics 24 months Platform improvement, trend analysis
Communication Records 3 years Customer service, dispute resolution

When you delete your account, we'll remove your personal information within 30 days. Some data may be retained longer if required by Malaysian law or for legitimate business purposes such as fraud prevention.

7. International Data Transfers

While thryvolanari primarily operates within Malaysia, some of our service providers may process data outside the country. When international transfers occur, we ensure appropriate safeguards protect your information.

We only transfer data to countries with adequate data protection laws or implement additional contractual protections such as Standard Contractual Clauses approved by relevant authorities.

Our primary data processing occurs within Malaysia or other countries with equivalent privacy protection standards. Any transfers outside these regions require explicit safeguards and, where necessary, your consent.

8. Cookies and Tracking Technologies

thryvolanari uses cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences, analyze platform usage, and provide personalized content.

Essential Cookies

Required for basic platform functionality, security, and user authentication. Cannot be disabled.

Analytics Cookies

Help us understand how users interact with our platform to improve design and functionality.

Preference Cookies

Remember your settings and preferences to provide a more personalized experience.

Marketing Cookies

Used to deliver relevant educational content and measure the effectiveness of our communications.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality and your user experience.

9. Children's Privacy

thryvolanari's platform is designed for adults and users aged 18 and above. We do not knowingly collect personal information from children under 18 years old.

If we discover we've collected information from a child under 18, we'll delete it immediately. Parents or guardians who believe we may have collected their child's information should contact us using the information provided below.

Our financial education content and progress tracking tools require mature understanding of financial concepts and are not appropriate for children.

10. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service improvements. When significant changes occur, we'll notify you through email or prominent platform notifications.

Minor updates may be posted without direct notification, so we recommend reviewing this policy periodically. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account by contacting our support team.

11. Malaysian Law Compliance

This privacy policy and our data processing practices comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia and other applicable local regulations.

As a Malaysian-focused financial education platform, we adhere to guidelines from Bank Negara Malaysia where applicable and maintain registration with relevant data protection authorities.

Any disputes regarding this privacy policy or our data practices will be governed by Malaysian law and resolved through Malaysian courts or approved alternative dispute resolution mechanisms.

Privacy Contact Information

For privacy-related questions, concerns, or requests to exercise your rights, contact us:

Address: thryvolanari Privacy Team
51, Jalan Theatre, Taman Jubilee
30300 Ipoh, Perak, Malaysia Email: privacy@thryvolanari.org Phone: +6046603100 General Inquiries: info@thryvolanari.org

We aim to respond to all privacy inquiries within 5 business days and complete data requests within 30 days as required by Malaysian law.

Last Updated: January 15, 2025. This privacy policy is effective immediately and applies to all users of the thryvolanari platform.